A Periodic Review is a process carried out by financial institutions to ensure that customer information is up-to-date and accurate. It is required by law to comply with financial regulations and maintain the accuracy of customer information.
You will receive an automated email notification when your account is due for a periodic review. The email notification will include a set deadline for updating your personal information. You need to complete the update within the specified timeframe.
Failure to comply with the update deadline may result in the suspension of your transactions until the update is completed. While updates can be made after the deadline, it is recommended for you to complete the update within the given timeframe to avoid disruptions in your transactions.
If you have any further questions or encounter any issues related to the periodic review, please contact our Customer Support team, who are more than happy to assist and get you back on track.
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