Customer Knowledge Assessment
- What is the Customer Knowledge Assessment (CKA) and why do I need to take it?
- Who needs to take the Customer Knowledge Assessment (CKA) and by when does it need to be completed?
- Can I skip the Assessment? What happens if I fail, or don't complete the CKA by 19 June 2025?
- Where can I find the Assessment? How long does it take to complete the CKA?
- How is the Assessment structured?