StraitsX Business Account

Getting Started

• What documents are required to open a StraitsX Indonesia-based business account?
• What documents are required to open a StraitsX business account?
• Signing up for a StraitsX business account

Identity Verification

• How long does the verification process take?

Bank Account Verification

• How do I verify my Indonesian bank account?
• How do I verify my Singapore bank account?
• How many verified bank accounts can I have?

Blockchain Address Management

• Address verification with browser wallets
• How do I submit a whitelisting request for my Singapore-based account?
• How do I submit a whitelisting request for my Indonesia-based account?
• How do I remove a verified blockchain address?
• How many blockchain addresses can I have?
• What is the difference between custodian and non-custodian accounts?

Transferring StraitsX Stablecoin

• Transfer Out Indonesian Rupiah
• Transfer In Indonesian Rupiah
• Transfer In Singapore Dollars
• Transfer Out Singapore Dollars
• Can I make a GIRO deposit on my Singapore-based account?

Minting, Redeeming & Transferring StraitsX Stablecoins

• Transferring XIDR Out
• Transferring XIDR In
• Transferring XSGD In
• Transferring XSGD Out

Managing My Account

• How to reset my password
• How to setup up Google Authenticator
• How to reset my 2-Factor Authentication (2FA)
• How to update 2-Factor Authentication (2FA) device or app
• Troubleshooting 2-Factor Authentication (2FA) and OTP
• How to add more users into my account?

Fees & Limits

• Are there any account management or setup fees?
• StraitsX Indonesian-based Business Account Transaction Fee Schedule
• StraitsX Singapore-based Business Account Transaction Fee Schedule

API

• What APIs are available with my StraitsX business account?
• Setting Up API
• StraitsX XSGD API Fees
• StraitsX XIDR API Fees
• Supported Currencies
• What is a Sandbox Account?