StraitsX Business Account

Getting Started

• What documents are required to open a StraitsX business account?
• Signing up for a StraitsX business account

Identity Verification

• How long does the verification process take?

Bank Account Verification

• How do I verify my bank account?
• How many verified bank accounts can I have?

Blockchain Address Management

• How do I submit a whitelisting request?
• How many blockchain addresses can I have?
• How do I remove a verified blockchain address?
• What is the difference between custodian and non-custodian accounts?

Transferring Singapore Dollars to and from your StraitsX Account

• Transfer In Singapore Dollars
• Transfer Out Singapore Dollars
• Can I make a GIRO deposit?

Minting, Redeeming & Transferring StraitsX Stablecoins

• Transferring XSGD Out
• Transferring XSGD In

Managing My Account

• How to reset my password
• How to setup up Google Authenticator
• How to reset my 2-Factor Authentication (2FA)
• How to update 2-Factor Authentication (2FA) device or app
• Troubleshooting 2-Factor Authentication (2FA) and OTP
• How to add more users into my account?

Fees & Limits

• Are there any account management or setup fees?
• StraitsX Business Account Transaction Fee Schedule

API

• Setting Up API
• What APIs are available with my StraitsX business account?
• StraitsX API Fees
• Supported Currencies
• What will happen to my existing Xfers Direct integration?
• What is a Sandbox Account?