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Privacy & Security

Privacy & Security related content and guides

Personal Data Protection

  • What is protection of personal data?
  • What is your Privacy Policy?
  • What policies does StraitsX have in place to protect my privacy?
  • Is my identity safe with you?
  • How does StraitsX use my personal data?
  • What will happen to my personal data if I terminate my StraitsX account?
See all 8 articles

Compromised Account, Unauthorised Transactions, Frauds, & Scams

  • I noticed an unauthorized withdrawal from my account. What do I do?
  • Report an unauthorised transaction
  • What steps should I take if my account was compromised or I suspect that I have been a victim of a scam in Indonesia?
  • What steps should I take if my account was compromised or I suspect that I have been a victim of a scam in Singapore?

E-Payments User Protection Guide

Value Transfer Requirements (“Travel Rule”)

  • What is Travel Rule?
  • Is Travel Rule required in Singapore?
  • Requirements of Travel Rule
  • What about transfers to and from non-custodial wallets?
  • How does this affect me?
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