Sending us a photo of yourself (selfie) holding a handwritten piece of paper along with your identity card ensures us that the ID holder is indeed the person that is signing up for an account, and that you are currently holding the said ID in your possession.
Please follow these guidelines when taking your selfies
- Hold your NRIC/ID document and a piece of paper with “For StraitsX Verification" along with the submission date hand-written on it;
- Your face is clearly shown and not covered by the paper or ID;
- The ID is captured clearly enough for us to be able to read the information shown; and
- The identity document must the same as submitted originally.
As we continue to provide robust protection for your funds, we’ve bolstered our user verification policy with a compulsory selfie requirement. This will enable us to better safeguard your funds, and we seek your cooperation to upload a selfie as part of our verification process.