How do I submit a whitelisting request for my Singapore-based account?

For security, new blockchain addresses need to be whitelisted before tokens can be transferred to them.

For digital asset platform addresses (custodial address), you are required to whitelist the address before initiating any blockchain transfers. You need to submit a whitelisting request which will be reviewed.

For personal address (non-custodial address), the whitelisting process requires you to submit a request first and transfer a small amount of XSGD out to that address and transfer a small amount (>1 XSGD) back. This process demonstrates your ownership and control over that address.

There are 2 methods to whitelist your blockchain address.

Method 1: Add and Verify Your Blockchain Address via Metamask or Wallet Connect.

1. Click on your name at the top right corner and click on "My Account" to display your account settings.
   
2. Click on "Blockchain Addresses" to display blockchain address settings.
3. Click on "Add New" to add a new blockchain address.
4. Select “Link with your wallet”.
   
5. Select “Metamask” or “WalletConnect”, depending on the wallet provider you are using.
   
6. Once you have connected your respective wallet, you will be asked to verify and sign to whitelist your blockchain address to your StraitsX account. From here, click on “Verify and Sign”.
   a.  By doing so, your wallet will be automatically whitelisted for Ethereum, Polygon, and Avalanche         Networks simultaneously.
   
7. A pop-up on your wallet extension on browser or mobile app will appear for your signature request. Click “Sign” to proceed.
   
8. Once done, your wallet should be added and verified on your StraitsX account.
   

Method 2: Add and Verify Your Blockchain Address Manually.

1. Click on your name at the top right corner and click on "My Account" to display your account settings.
   
2. Click on "Blockchain Addresses" to display blockchain address settings.
3. Click on "Add New" to add a new blockchain address.
4. Select “Link your address manually”.
   
5. Provide information about your blockchain address accordingly.
   
   
6. Confirm the details of the address you added.
   
7. The whitelisting request will be processed and approved.
8. Please note that to complete the whitelisting process for personal address (non-custodial address), you need to transfer XSGD out from your StraitsX account and transfer a small amount of XSGD back into your StraitsX account.
   
9. Once done, your wallet should be added and verified on your StraitsX account.