To comply with Travel Rule, all users must provide details of the originating party when sending and receiving virtual assets from an originating institution. Simply follow these steps:
- From your StraitsX dashboard, select Transaction History > Action Needed, choose the pending deposit and on the right side, click Receive Deposit
- If you are the sender of the funds, select “Yes” when answering ''Are you the originator of this transaction?”.
- For funds sent by third parties, select “No” when answering "Are you the originator of this transaction?”. Provide the exact name of the owner in the originating platform on the declaration form, and click “Confirm”.
- If your funds are transferred from a Custodial address, choose “Custodial” as “Type of Address”, and choose the originating custodial platform name. For custodial platforms not listed, please choose “Others” and manually fill in the custodial platform name.
- If your funds are transferred from a Private Wallet address, please whitelist your address first before contacting us to approve your transaction.
For further details on choosing between custodial and non-custodial address options, please refer to this article.